Our shipping policy was lasted updated on 28/11/2024
Thank you for visiting and shopping at Pollyanna Barnsley Ltd. The following terms and conditions constitute our Shipping Policy.
All orders will be processed and shipped within 7 business days. Orders will not be processed or shipped during closing hours.
If we are experiencing high volumes of orders may be shipment may be delayed by a few day.
Please allow a few additional days for your delivery as we are a made to order business.
If there is a significant delay in your shipment we will contact you either via email or telephone.
Free Shipping Worldwide
UK: 1-2 days after the order has been made by our team
Europe: 3-9 days after the order has been made by our team
The rest of the world: 4+ days after the order has been made by our team
Delivery delays can occur. We use DHL as our shipping company
Pollyanna is responsible for paying for any customs, duties and taxes applied to your order. All fees imposed during or after shipping are the responsibility of Pollyanna please contact us with the detail for this
Pollyanna is liable for any products damaged or lost during shipping. If you received your order damaged, please contact us with images of the package.
If you have any questions about this shipping policy, you can contact us; by sending us an email to hello@pollyannabarnsley.uk
